Our Terms Shape Your Account
These Terms & Conditions set out how your 1mania account works, what you can expect from us, and what we need from you. We've written them to be...
Policy Foundation & Jurisdiction
1mania operates under the terms outlined here and complies with regulations in supported regions where local law permits. Your account is governed by these Terms & Conditions from the moment you open it. We handle disputes through our support team first, then escalation paths if needed. All transactions via DANA, OVO, GoPay and QRIS are processed according to payment-provider terms as well
as ours. Your account data is protected under our privacy framework. If any term conflicts with local law in your region, the local requirement takes precedence.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Get Help With Your Account
Live Chat
Reach our support team instantly through the chat widget in your account. We respond to account questions, payment issues and gameplay clarifications during operating hours.
Email Support
Send detailed questions to our support inbox. Include your account email and a clear description of your issue. We aim to reply within 24 hours on business days.
Account Settings
Manage your own account limits, notification preferences and security settings directly in your profile. Changes take effect immediately and are logged for your records.
Why These Terms Matter
Clear Account Rules
Every rule here protects both you and us. We spell out what happens if an account is closed, how disputes...
Payment Security
Your DANA, OVO, GoPay and QRIS transactions are covered by our payment-handling standards. We don't store full payment details and...
Dispute Resolution Path
If a disagreement arises, we have a clear escalation process. Start with support, move to management review, then external arbitration...
Regional Compliance
These terms are written for Indonesia and supported regions. We update them when local regulations change so your account always...
Account Transparency
Every action on your account — deposits, withdrawals, gameplay, limits — is logged and visible to you. You can request...
Responsible Account Management
We provide tools to help you manage your account activity. You can set session limits, take breaks and adjust your...
How Our Terms Align
| Account Opening | You must be of legal age in your region, provide accurate information and verify your identity. Account creation takes seconds; verification happens in the background. |
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| Payment Methods | We accept DANA, OVO, GoPay and QRIS. Each payment method has its own provider terms; we follow those alongside ours. Deposits and withdrawals are processed according to both sets of rules. |
| Gameplay & Betting | All games operate under their provider's rules plus our house terms. Bets are final once placed. Winnings are calculated by game logic and paid to your account balance immediately. |
| Account Closure | You can close your account anytime through settings. We'll process any remaining balance within the timeframe stated in these terms. Closed accounts cannot be reopened. |
| Dispute Handling | Disagreements are handled by our support team first. If unresolved, we escalate to management. External arbitration is available if both parties agree to the process. |
| Term Updates | We may update these terms. We'll notify you of material changes via email or in-app message. Continued use of your account means you accept the updated terms. |
| Liability Limits | Our liability is limited to the amount you've deposited in the last 12 months. We're not liable for indirect losses, third-party actions or events beyond our control. |
What Defines Your 1mania Account
Instant Verification
Open your account in seconds. Identity verification happens in the background so you can explore the lobby right away without waiting for manual approval.
Multi-Provider Games
Your account connects to live tables, slots and sportsbook markets from multiple providers. Each game operates under its own rules plus our house terms for consistency.
Real-Time Balance
Every deposit, withdrawal and bet updates your balance instantly. You see exactly what you have available and what's pending. No hidden holds or delayed calculations.
Session Control
Set your own session limits, take breaks and adjust account settings anytime. These tools are built into your account so you stay in control of your activity.
Transaction History
Every action on your account is logged and visible to you. Request a full history anytime. Transparency is built into how we operate your account.
Secure Payment Rails
DANA, OVO, GoPay and QRIS transactions are encrypted and follow payment-provider security standards. Your payment details are never stored on our servers.