Your Privacy Matters to Us
We built 1mania around your trust. This privacy policy explains how we collect, use and protect your personal information when you open an account, deposit via DANA, OVO...
What We Collect and Why
When you join 1mania, we collect your name, email, phone number and payment details to verify your account and process deposits through DANA, OVO, GoPay and QRIS. We also track your gameplay activity, session history and account balance to deliver the lobby experience you expect. In supported Indonesian regions, we comply with local data protection standards. We never sell your information to
third parties. Your data is encrypted and stored securely on our servers.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Questions About Your Privacy
Email Support
Reach our privacy team at [email protected] with any concerns about how we handle your personal data or account information.
Live Chat
Chat with our team directly through your account dashboard to ask about data retention, deletion requests or privacy settings.
Account Settings
Manage your privacy preferences, communication opt-outs and data visibility directly from your 1mania account panel.
How We Earn Your Trust
Encryption Standard
All payment data and personal information transmitted to 1mania is protected by industry-standard SSL encryption, the same technology banks use.
Regular Audits
We conduct annual security audits and penetration testing to identify and fix vulnerabilities before they affect your account.
Payment Partner Vetting
DANA, OVO, GoPay and QRIS integrations are verified and monitored continuously to ensure your transactions remain secure.
Data Minimization
We collect only the information needed to run your account and process your deposits—nothing more, nothing less.
Transparent Logging
Your account activity is logged and visible to you; you can review login history, deposits and gameplay sessions anytime.
Incident Response
If a security issue arises, we notify affected users within 24 hours and provide clear steps to protect your account.
Privacy Across 1mania
| Live Casino Tables | Your session data and betting history are encrypted and stored separately from your payment information for added security. |
|---|---|
| Slot Lobbies | Spin history and account balance updates are logged in real time but never shared with third-party game providers. |
| Sportsbook Markets | Betting slips and market preferences are tied to your account only; we don't track your browsing outside 1mania. |
| DANA & OVO Deposits | Payment credentials are tokenized after your first deposit, so you never re-enter sensitive details on subsequent transactions. |
| GoPay & QRIS Payments | Transaction records are retained for 7 years to comply with Indonesian financial regulations; you can request a copy anytime. |
| Account Deletion | Request permanent account closure and we'll delete your personal data within 30 days, except where law requires retention. |
| Cookie & Tracking | We use cookies to remember your preferences and login state; you can disable non-essential cookies in your browser settings. |
What Defines Our Privacy Approach
Account Verification
We verify your identity once during signup to prevent fraud and comply with Indonesian financial regulations, then keep your data locked.
Session Isolation
Your live casino session, slot gameplay and sportsbook bets are tracked separately so no single data breach exposes everything.
Withdrawal Transparency
When you cash out via DANA, OVO, GoPay or QRIS, we show you the exact transaction ID and timestamp so you can verify the payment.
No Third-Party Ads
We don't sell your email or phone number to advertisers; your contact details stay between you and 1mania only.
Dispute Resolution
If you believe your data has been misused, file a dispute through our support team and we'll investigate within 5 business days.
Policy Updates
When we change this privacy policy, we notify you via email at least 30 days in advance so you can review and decide to stay or leave.